Website Maintenance & Support 

While some web design companies believe that their job is done the moment a client site goes “live”, we take a more holistic approach...

At Labyrinth, we view the client/support relationship experience as ‘being a journey rather than a pit-stop’ – and a fundamental element in the success of your website.

On-going Website Maintenance & Application Support

In keeping with this philosophy, we’re as committed to your website’s commercial success as you are. That’s why, in conjunction with our best of breed CMS solution - Contegro® – we’ve taken the concept of ‘ongoing website application support and website maintenance’ to a whole new level.

Exclusive to Labyrinth Solutions, you now have a choice of two separate website support and maintenance service offerings - Contegro® Care (CCA) and Contegro® Total Care (CTCA) - each one a vital component of the website future-proofing process.

Direct Access To Top-Level Web Expertise

Plus, you also have direct, multi-channel access to some of the highest technical and web-related expertise in the industry.

Just like your business, your website’s longevity and success depends almost exclusively on the level of support and maintenance you’re willing to give it.

At labyrinth you’ll find our support and development team committed to ensuring your website remains laser-focused on achieving its primary online business objectives and goals.

Product & Module Updates
Product & Module Updates

Your website will be regularly provided with the latest patches and updates for both the Contegro® base product and Add-on Modules.

Contegro® Version Releases
Contegro® Version Releases

Contegro® delivers major feature and/or technology upgrades every 18 months or so.

Telephone & Email Support
Telephone & Email Support

Outstanding technical support and advice across the full gambit of web-related support issues is just a phone call or email away.

Website Visitor Tracking & Reporting
Website Visitor Tracking & Reporting

You’ll automatically receive a monthly Google Analytics report detailing traffic volumes, traffic sources and keyword search terms used by your website visitors.

Add-On Modules
Add-On Modules

You’ll have access to both current and future Contegro® Add-on Modules, allowing you to cost-effectively extend the functionality of your website.

Contegro® Training
Contegro® Training

Training courses and seminars are available to your new and existing staff members so as to keep their CMS and marketing skills honed.

Content Management
Content Management

If your resources are stretched, we can take over the role of website administrator for you and create new pages and update website content ‘on the fly’.

Image Creation
Image Creation

No graphic designers in-house? Why not utilise our own image-creation expertise to ensure image consistency throughout your website.

Online Marketing Advice
Online Marketing Advice

Have your current website traffic analysed and get advice on how to improve conversion rates and generate qualified leads.

 
 
© 2009 Labyrinth Solutions Ltd  |  www.website.co.nz  |  New Zealand Website Design and Development  |  Content Management by Contegro